Connecting you with your audience at the right time in their journey, with the right message.
We provide expert Digital Marketing Consultation and Services
We can help with your
Data Roadmap
Identify, assess and map valuable data assets across your digital ecosystem.
Digital Strategy
Plan the path to meet your business needs through digital technologies.
Digital Campaigns
Plan channels, manage and optimise paid and organic digital campaigns for ROI.
Digital Leadership
Lead teams and agencies, build best practices and clever frameworks, innovate.
Digital Project Management
Oversee and drive digital projects, systems, and website implementations.
Stakeholder Engagement
Garner support and buy-in through proactive collaboration, response management and communication.
Conversion Optimisation
Align, test, assess, & fine-tune variables in alignment with user journey.
Customer Lifecycle Marketing
Map customer lifecycle journey framing unified customer-centric approach.
Does the way you do business demonstrate how important your customers are to you?
Did you know customer-centric companies are 60% more profitable? In fact, increasing customer loyalty by just 7% can increase customer lifetime value by 85%.
It all starts with your Customer Lifecycle Journey Map – a framework for your cross functional teams to share the same view of the customer experience, enabling a unified and holistic customer centric approach.
Let’s get started with your map today!
About us
Why us?
We’re customer-centric digital marketing all-rounders with over 25 years of digital experience, and a passion for extracting data insights to inform strategy.
WE’VE WORKED WITH
Testimonials
What people say about us
“I have worked with Melanie on dozens of projects at PeopleSoft and now at Oracle. I have always found her to be extremely professional and reliable. She is also a great person to work with, generally happy to do anything – even above and beyond when called upon to do so. I would recommend Melanie (and in fact I have many times, and she’s never let me down).”
– BAMBI S
“Melanie and her team worked with my team at Oracle and provided a host of services around web and other customer interactions. The results were always impressive and her greatest strength was the ability to ‘multi task’ with whatever we gave her, often at very short notice. A great asset!”
– DON S
“Melanie develops sound digital marketing strategies informed by data analysis and a customer centric focus, consistently meeting and exceeding business KPIs.
She successfully executes paid and organic campaigns across display, video, native, social media, search engine marketing and eDM. Her approach to her work is well reasoned, comprehensive and collaborative.
Melanie is a strong driver of business growth, contributing to team development, establishment of best practices, and formulation of efficient processes.
Melanie’s proficiency, focus and commitment are highly regarded, as is her personable and highly competent nature. She is valuable to any organisation requiring a proficient and diligent worker.”
– NASHI B
“Melanie is an exceptional marketer. She is an all-rounder with expertise in all things digital. She was a godsend at Oracle providing guidance on somewhat complex processes. She helped simplify some of these processes and ensured the ANZ region always had a seat at the table to provide input into our digital strategy.
Melanie is talented, easy-going and never missed a deadline which helped ease the pressure, especially during busy times within Oracle.
I would not hesitate to recommend Melanie for any digital marketing role she applies for as she will be an asset to any organisation. I would also hope to work with her again in the future.”
– LISA P
“Melanie has worked with us organising major international conferences. Over the three years she has managed to bring together 3 quite different groups who were involved in each of the conferences and has shown her ability to think outside of the box and has had the patience and drive to make things happen.
Each of the conferences have been a remarkable success. Her organising and tenacity are the strengths which made the conferences happen and her marketing and social media skills were new areas she took us into which made the conferences a success.
I would be pleased to answer any questions there may be and give a personal recommendation.”